Funn88 ("we", "Platform") values the privacy of every individual using our services. This Privacy Policy explains in detail how funn88 collects, processes, uses, stores, and protects your personal data when you register, log in, or use any feature on the funn88 platform.
This document is drawn up to fulfil the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects the data protection best practices we follow. If you disagree with any part of this Privacy Policy, please discontinue use of the funn88 platform and contact us to close your account.
This Privacy Policy should be read together with Terms and Conditions funn88, which constitutes a binding agreement between you and our platform. Both documents form the legal foundation of the relationship between funn88 and its members.
Funn88 collects various types of personal data depending on how you interact with our platform. Below are the categories of data we collect and the purposes for which they are collected:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, ID card number, selfie photo | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, notification delivery |
| Financial Data | Bank account details, deposit and withdrawal history | Payment processing, AML compliance |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection, platform optimisation |
| Usage Data | Gaming history, betting habits, active session duration | Service improvement, responsible gaming |
| Communication Data | Support chat records, emails, user feedback | Complaint resolution, support quality improvement |
Funn88 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is required to operate our platform.
Personal data collected by funn88 is used for the following purposes:
- Account Management: Creating, verifying and maintaining your funn88 member account, including mandatory KYC processes.
- Transaction Processing: Processing all deposits, withdrawals and financial transactions securely and accurately through integrated payment channels.
- Platform Security: Detecting and preventing fraudulent activity, money laundering, collusion and any misuse of the funn88 platform.
- Customer Support: Addressing inquiries, complaints and technical support requests effectively and in a timely manner.
- Service Communications: Sending important notifications related to your account, security updates, terms changes and relevant promotional information.
- Platform Improvements: Analysing usage behaviour in aggregate to improve user experience, platform performance and game offerings.
- Responsible Gaming: Monitoring betting patterns to identify members who may need assistance and providing appropriate responsible gaming tools.
- Legal Compliance: Meeting reporting and compliance obligations required by applicable laws and relevant authorities.
Funn88 does not sell, rent, or trade members' personal data to any third party for marketing purposes. However, there are certain situations where funn88 may need to share your data with the following parties:
- Payment Providers: Required transaction information is shared with trusted payment processors and financial institutions to enable deposits and withdrawals to be processed securely.
- Game Software Providers: Limited technical data is shared with game platform providers integrated with funn88 to ensure a seamless gaming experience.
- Legal Authorities: funn88 will disclose personal data where required by law, court order, or a valid request from a law enforcement agency.
- Technical Service Providers: Service providers such as cloud computing and cybersecurity firms that support funn88 platform operations, subject to strict confidentiality agreements.
All third parties receiving data from funn88 are bound by confidentiality and data protection obligations equivalent to or stricter than those we apply ourselves.
The security of your personal data is funn88's top priority. We implement multiple layers of technical and procedural protection to keep your data safe at all times:
- 256-bit SSL encryption for all data transmitted between your device and funn88 servers.
- Advanced firewall systems and continuous 24-hour cybersecurity threat monitoring.
- Role-based access control ensuring that only authorised funn88 staff can access sensitive member data.
- Periodic security audits by independent security experts to identify and address system vulnerabilities.
- Clear incident response procedures to address any data breaches swiftly and effectively.
- Passwords are stored using secure hashing methods — funn88 does not store your password in plain text.
While funn88 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure against cyber threats. You are also responsible for safeguarding your own account login credentials.
Funn88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
- Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
- Performance Cookies: Collecting information on how you use the funn88 platform to help us improve performance and user experience.
- Functional Cookies: Remembering your preferences and settings such as language, region and display preferences for a more personalised experience.
- Analytics Cookies: Helping us understand traffic patterns and user interactions in aggregate without identifying any specific individual.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the funn88 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by funn88:
Right of Access
You have the right to request a copy of the personal data funn88 holds about you at any time.
Right to Rectification
You have the right to correct any inaccurate or incomplete personal data held in our records.
Right to Erasure
Under certain circumstances, you have the right to request funn88 to delete your personal data from our records.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
Right to Restriction
You may request funn88 to restrict the processing of your data in certain situations as provided by law.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
To exercise any of the rights above, please contact the funn88 support team via email at [email protected] or via live chat on the platform. We will process your request within the timeframe required by applicable law.
Funn88 retains members' personal data for as long as your account remains active or as long as necessary for the purposes stated in this Privacy Policy. Specific retention periods are as follows:
- Active Account Data: Retained for the duration your account remains active on funn88 and continuously updated as required.
- Financial Transaction Data: Retained for a minimum of seven (7) years from the transaction date to comply with tax and financial audit legal requirements.
- Identity Verification Data (KYC): Retained for a minimum of five (5) years after account closure to comply with anti-money laundering regulatory requirements.
- Communication Records: Retained for three (3) years for dispute resolution and service quality improvement purposes.
- Technical Data and Logs: Retained for twelve (12) months for security and threat detection purposes.
Upon expiry of the defined retention period, your personal data will be deleted or anonymised in a secure and irreversible manner.
The funn88 platform contains links to third-party game and payment provider services integrated with our platform. When you access these third-party services, their respective privacy policies apply and funn88 is not responsible for their privacy practices.
We encourage you to read the privacy policy of each third-party service provider you access through the funn88 platform to understand how your data is handled by them.
Funn88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the way we operate the platform. Any amendments take effect immediately upon the latest version being published on the funn88 website with a new update date.
For significant amendments, funn88 will endeavor to provide members with reasonable notice via email or in-platform notification. Your continued use of the funn88 platform after any amendment is displayed will be deemed as your acceptance of the revised Privacy Policy.
If you have any questions, concerns or wish to exercise your privacy rights, please contact the funn88 Data Protection Officer via:
- Email: [email protected]
- Live Chat: Available 24/7 via the chat icon on the funn88 platform
- Response Time: We are committed to responding to all privacy-related inquiries within 30 business days.
For more information on platform usage rules, please refer to Terms and Conditions funn88. For responsible gaming guidance, visit our Responsible Gaming page.